What is the DNA of your service excellence? Be sure to include the following (no
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What is the DNA of your service excellence? Be sure to include the following (not limited to):
How does your customer see you (or would see you)? How do you know?
How is your customer at the center of your framework (see figure)?
What opportunities do you have? Explain.
Te Framework of Service
Include a minimum of two scholarly sources
Written paper at least 2 pages
Graphics recommended, not required
Format your paper according to APA guidelines